At STREETWEAR LUX by TnD, all orders are processed and shipped securely from our fulfillment center [Hong Kong, China, or Downtown Los Angeles.
- ORDER PROCESSING & HANDLING TIME
- All standard in-stock orders are processed within 1 to 3 business days (Monday – Friday), excluding weekends and holidays.
- For Limited Drop collections or Pre-Orders, please refer to the specific timeline listed on the individual product page.
- TRANSIT TIMES & SHIPPING RATES
We partner with premium tier carriers (UPS, FedEx, DHL, USPS) to ensure your architectural streetwear arrives safely.
- Domestic Shipping (Standard): 3 to 5 business days. Cost: [, Free ].
- International Shipping: 7 to 14 business days. Rates are calculated dynamically at checkout based on weight and country destination.
WRONG ADDRESS / UNDELIVERABLE PACKAGES
Please verify your terminal delivery details at checkout. STREETWEAR LUX by TnD is not responsible for shipments misrouted due to incorrect address entry. Reshipping fees apply to returned items.
TRACKING & DELIVERY
Every drop shipment includes comprehensive tracking metrics. Once your package leaves our architecture facility, a confirmation email containing a live tracking link will automatically be sent to your profile.
In the unfortunate event that your package is lost or damaged during transit, please contact our customer service team within 48 hours of receiving your order for assistance.
9. Customer Service
For any questions regarding our shipping and delivery policy, please reach out to our customer service team at [email protected] or call us at (951) 489-7829.
Thank you for choosing us for your shopping needs. We appreciate your business and look forward to serving you!